Frequently Asked Questions
For Life Courses are a one-time payment that qualifies you for unlimited free certification courses every 2 years.
Many people mistakenly believe that the AHA is an accrediting organization. However, this is not the case; accreditation of our courses is granted by the Postgraduate Institute for Medicine (PIM). All of our courses are created by practicing physicians, and adhere to the same standards as the most recent ILCOR guidelines.
Yes. For your convenience, we accept credit cards, debit cards, Google Pay or Apple Pay.
The main difference between online certification training and classroom training is convenience and time. AMC understands the busy schedules and ongoing responsibilities medical professionals take on each day. When adding personal commitments to the mix, it can be challenging to find time for additional training. With our online courses, you can receive the same high-quality education while having the flexibility to learn on your own schedule, in the comfort of your own home. Our advanced curriculum is developed in accordance with ILCOR’s standards and guidelines, and our online courses cover the same material as classroom courses. No more wasting time and weekends commuting to a classroom; our courses are accessible at any time and location, allowing you to have the freedom to plan your study time around your other obligations. If you needed to be certified by tomorrow, we’d be able to accommodate those needs.
After passing your exam, log in to your account and go to My Completed Courses to download your digital card. If you have already purchased a printed card, you will see a Request Printed Card button to submit your request. If you have not yet purchased a printed card, you may do so after completing the course by selecting Buy Printed Card in the My Completed Courses section, with pricing based on your location. Once your purchase is confirmed and your shipping details are verified, your printed card will be processed and shipped. You will be notified when processing is complete.
Yes, our course materials are based on The International Liaison Committee on Resuscitation (ILCOR) 2020-2025 Edition Provider Handbooks for ACLS, BLS, PALS and CPR.
If your employer fails to recognize any of our certifications, we will issue you a full refund.
Our certification programs include unlimited retakes of certification exams. Every attempt, you receive a new set of questions.
All certifications can be bought now and saved for future use.
If you requested for a provider card shipped to a US or Canadian mailing address, you should receive a card within 5-7 business days.
If you requested for a provider card shipped to an international mailing address, please allow up to 3 weeks for your card to arrive, depending on your location.
All provider cards are valid for 2 years after the date certification awarded.
Yes, we can recertify you regardless of the time that has lapsed since your last certification.
Yes, we have trained and certified hundreds of thousands of individuals. We are proud to have a 98% acceptance rate, nationwide and internationally. We recommend checking with your employer if you are unsure.
Yes, our programs are formed by a team of physicians, pharmacists, and nurses to provide the highest standard of certification for all health care professionals and professionals.
Your account will always remain active.
Our programs offer the skills and understanding necessary to deal with life-threatening emergencies. Upon completion, students will have acquired or enhanced their knowledge and proficiency in essential skills.
The number of questions on each exam varies depending on the program.
No. Our programs are designed to be taken at your own pace. We are considerate of health care professional’s busy schedules. Should you begin the exam and find yourself unable to finish it in one sitting, you can save your progress and you may pick up where you left off.
Yes, we offer downloadable skills checklists for ACLS, PALS, BLS, and CPR that can be found in the Downloads section of your account.
Our exams are entirely online and do not require an in-person clinical skills check. To help you learn the correct procedures, we have added a Clinical Skills Video Series to your account. These videos provide detailed instructions on the same procedures that would be done during an on-site clinical skills check. Additionally, we offer live skills training webinars with one of our medical educators, as well as weekly live Q&A sessions. To learn more or register for one of these sessions, please visit our registration page.
Yes, our BLS, ACLS and PALS courses are eligible for AMA Category 1 Credits™, while our CPR courses are eligible for up to 6 AMA Category 2 CME credits. For more information on our accreditation, please refer to the CME accreditation page.
For ACLS, PALS, and BLS CME Certificates:
Log in to your account.
- Go to My Account, then click on Dashboard, and choose the Complete Courses tab.
- Under My CME Certificate, click on Download Certificate, and you will be redirected to the CME University website.
- Complete and submit the Evaluation Survey to be able to download your CME Certificate.
For CPR and BBP CME Certificates:
- If you completed the CPR or BBP course, your CME certificate will be available directly on our website.
- Click on the “Download Certificate” button for CPR or BBP courses to download your certificate directly.
We are endorsed by the Postgraduate Institute for Medicine (PIM), a reputable independent provider of continuing education for healthcare professionals. PIM has been accredited to certify education and provide continuing education credit to a diverse audience of healthcare professionals, including physicians, nurses, pharmacists, psychologists, dentists, optometrists, healthcare executives, addiction counselors, and laboratory professionals. Additionally, our certifications are internationally recognized and accepted by 98% of healthcare organizations, including major hospitals. If you have any doubts, please check out our testimonial page to see feedback from thousands of satisfied medical professionals: If your employer has any questions about us, you can provide them with our introductory letter.
If you wish to reduce the number of emails you receive from us, you can follow the unsubscribe instructions provided in the links at the bottom of our promotional or reminder emails.
Our programs offer the skills and understanding necessary to deal with life-threatening emergencies. Upon completion, students will have acquired or enhanced their knowledge and proficiency in essential skills. While program completion enhances their proficiency, those needing additional support can schedule a live webinar with Kim, our Medical Educator. This interactive session allows students to ask questions about the courses or watch a skills demo led by Kim. Book your webinar by registering here
A Course Completion Certificate is awarded when you complete the free course. It does not include CME credits and cannot be used for professional certification or licensing.
However, it tracks your learning, shows your progress, and can be shared for personal growth or general knowledge. If you need a professionally recognized certification with CME credits, an upgrade option is available.
Yes! You can earn CME credits through our online resources without enrolling in full courses. No tests are required; just complete the online scenarios, purchase the credits, and receive your instant CME certificate.
Available resources include:
- ECG Resource – 3 CME Credits | $59
- ACLS MegaCode – 2 CME Credits | $39
- PALS MegaCode – 2 CME Credits | $39
- ACLS Practice Test – 2 CME Credits | $39
- PALS Practice Test – 2 CME Credits | $39
- ACLS Case Study – 3 CME Credits | $49
- PALS Case Study – 3 CME Credits | $49"
Yes! You’ll earn CME credits for each course:
CPR: 6 Category 2 CME credits
ACLS & PALS: Up to 8 AMA PRA Category 1 Credits™ each
BLS: Up to 4 AMA PRA Category 1 Credits™
ECG Resource: Up to 3 AMA PRA Category 1 Credits™
ACLS & PALS MegaCodes & Practice Test: 2 AMA PRA Category 1 Credits™
ACLS & PALS Case Study: 3 AMA PRA Category 1 Credits™
Employers can confirm certifications by contacting us via phone or email. For immediate assistance, they can click the chat icon in the lower-right corner of the screen to connect with our support team right away.
The Course Completion Certificate is awarded to users who complete the free certification course. It serves as course completion recognition but does not include Continuing Medical Education (CME) credits.
CME-Accredited Certification, available to paying customers, includes CME credits and meets professional certification requirements.
No, the Course Completion Certificate is free and available to anyone who completes the free course.
The CME-Accredited Certification offers a digital provider card and CME credits, ensuring you receive official recognition for your continuing medical education while meeting professional development requirements.
You can upgrade to CME-Accredited Certification at any time by purchasing the upgrade. After payment, you’ll only need to take and pass the certification exam—you will not need to retake the entire course. Once you pass, you’ll receive instant access to your CME-Accredited Certification.
No, the Course Completion Certificate is for personal learning and recognition. If you need certification for professional or licensing purposes, we recommend upgrading to CME-Accredited Certification.
Our exams consist of multiple choice questions. 50 questions for ACLS and PALS, 25 questions for BLS, 20 questions for CPR and BBP.
Regardless of when your last certification expired, you can sign up for a recertification course, instead of an initial certification course.
If you want to receive less (or none) of our emails, you can click on the corresponding links at the bottom of our promotional or reminder emails and follow the instructions.
Upon successful completion of your exam(s), you will receive an instant digital certificate. For ACLS, PALS, and BLS, you will be provided with a link and instructions to CME University’s website, where you can download your CME Certificate. If you choose to receive a printed card, you will be mailed a hard copy certification card that you should receive in the mail within 5-7 business days. All certification cards are endorsed by Advance Medical Certification. All of our courses are designed by Board Certified Physicians and adhere to the latest ILCOR Standards and Guidelines and are Joint Commission (JCAHO) compliant. We successfully certify hundreds of health care professionals like yourself every day.
Our CPR certification covers infant, child and adult CPR.
Our CPR, AED and FIRST AID is a 3-in-1 course offered for the general public. The BLS is the advanced CPR course designed for healthcare providers.