Question 1

What is a For Life course?

Accepted Answer

For Life Courses are a one-time payment that qualifies you for unlimited free certification courses every 2 years.

Question 2

Is your organization accredited by AHA?

Accepted Answer

This is a common misconception. The AHA is not an accrediting body. We are accredited by the Postgraduate Institute for Medicine (PIM). All courses are designed by practicing physicians, meeting the same guidelines and standards as the latest ILCOR guidelines.

Question 3

Do you accept credit and debit cards?

Accepted Answer

Yes. For your convenience, we accept both credit cards and debit cards, along with Google Pay.

Question 4

Does online training differ from traditional, classroom-based
instruction?

Accepted Answer

The main difference between online certification training and classroom training is convenience and time. AMC understands the busy schedules and ongoing responsibilities medical professionals take on each day. When adding personal commitments to the mix, it can be challenging to find time for additional training. With our online courses, you can receive the same high-quality education while having the flexibility to learn on your own schedule, in the comfort of your own home. Our advanced curriculum is developed in accordance with ILCOR’s standards and guidelines, and our online courses cover the same material as classroom courses. No more wasting time and weekends commuting to a classroom; our courses are accessible at any time and location, allowing you to have the freedom to plan your study time around your other obligations. If you needed to be certified by tomorrow, we’d be able to accommodate those needs.

Question 5

Is my provider card going to be mailed to me?

Accepted Answer

As soon as you pass the exam, you will be granted instant access to a digital provider card which you can download and print at your own convenience. To receive a printed card mailed to your address, you will need to select this option during the checkout process and select your shipping option (domestic & international). Standard shipping fees apply.

Question 6

Are your exams based on the latest provider handbooks?

Accepted Answer

Yes, our course materials are based on The International Liaison Committee on Resuscitation (ILCOR) 2020-2025 Edition Provider Handbooks for ACLS, BLS, PALS and CPR.

Question 7

What happens if my employer fails to accept your certification?

Accepted Answer

If your employer fails to recognize any of our certifications, we will issue you a full refund.

Question 8

What happens if I don&#8217;t pass the exam?

Accepted Answer

Our certification programs include unlimited retakes of certification exams. Every attempt, you receive a new set of questions.

Question 9

Can my certification be used in the future?

Accepted Answer

All certifications can be bought now and saved for future use.

Question 10

When can I expect to receive my provider card?

Accepted Answer

If you requested for a provider card shipped to a US or Canadian mailing address, you should receive a card within 5-7 business days.

If you requested for a provider card shipped to an international mailing address, please allow up to 3 weeks for your card to arrive, depending on your location.

Question 11

How long are your certifications valid for?

Accepted Answer

All provider cards are valid for 2 years after the date certification awarded.

Question 12

My certification has been expired for a while; can I still receive my recertification through you?

Accepted Answer

Yes, we can recertify you regardless of the time that has lapsed since your last certification.

Question 13

Are your certifications recognized worldwide?

Accepted Answer

Yes, we have trained and certified hundreds of thousands of individuals. We are proud to have a 98% acceptance rate, nationwide and internationally. We recommend checking with your employer if you are unsure.

Question 14

Can RNs take your programs?

Accepted Answer

Yes, our programs are formed by a team of physicians, pharmacists, and nurses to provide the highest standard of certification for all health care professionals and professionals.

Question 15

How long is my account active?

Accepted Answer

Your account will always remain active.

Question 16

Does your program guarantee that those who receive their certification are proficient in the skills they are being tested on?

Accepted Answer

Our programs offer the skills and understanding necessary to deal with life-threatening emergencies. Upon completion, students will have acquired or enhanced their knowledge and proficiency in essential skills.

Question 17

How many questions are on the examination?

Accepted Answer

The number of questions on each exam varies depending on the program.

Question 18

Do I have a time limit to finish my exam?

Accepted Answer

No. Our programs are designed to be taken at your own pace. We are considerate of health care professional’s busy schedules. Should you begin the exam and find yourself unable to finish it in one sitting, you can save your progress and you may pick up where you left off.

Question 19

Are skill checklists included in your courses?

Accepted Answer

Yes, we offer downloadable skills checklists for ACLS, PALS, BLS, and CPR that can be found in the Downloads section of your account.

Question 20

Do you require a skills test?

Accepted Answer

Our exams are entirely online and do not require an in-person clinical skills check. To help you learn the correct procedures, we have added a Clinical Skills Video Series to your account. These videos provide detailed instructions on the same procedures that would be done during an on-site clinical skills check. Additionally, we offer live skills training webinars with one of our medical educators, as well as weekly live Q&A sessions. To learn more or register for one of these sessions, please visit our registration page.

Question 21

Does the program come with CME credits?

Accepted Answer

- Yes, our BLS, ACLS and PALS courses are eligible for AMA Category 1 Credits™, while our CPR courses are eligible for up to 6 AMA Category 2 CME credits. For more information on our accreditation, please refer to the CME accreditation page.

Question 22

How can I receive my Continuing Medical Education (CME) credits after passing the exam?

Accepted Answer

For ACLS, PALS, and BLS CME Certificates:

Login to your account.
Go to My Account, then click on Dashboard, and choose the Complete Courses tab.
Under My CME Certificate simply click on Download Certificate and you will be redirected to the CME University website.
Complete and submit the Evaluation Survey to be able to download your CME Certificate.

For CPR and BBP CME Certificates:

If you completed the CPR or BBP course, your CME certificate will be available directly on our website.
Click on the “Download Certificate” button for CPR or BBP courses to download your certificate directly.

Question 23

How can I verify the credibility of your website?

Accepted Answer

We are endorsed by the Postgraduate Institute for Medicine (PIM), a reputable independent provider of continuing education for healthcare professionals. PIM has been accredited to certify education and provide continuing education credit to a diverse audience of healthcare professionals, including physicians, nurses, pharmacists, psychologists, dentists, optometrists, healthcare executives, addiction counselors, and laboratory professionals. If your employer has any questions about us, you can provide them with our introductory letter.

Question 24

How can I opt-out of receiving emails from you?

Accepted Answer

If you wish to reduce the number of emails you receive from us, you can follow the unsubscribe instructions provided in the links at the bottom of our promotional or reminder emails.

Frequently Asked Questions

Stay Up-to-Date